Subscription Receipt Template

Automatic-renewal complaints have surged in the last five years: by some FTC estimates, subscription-renewal complaints make up the largest single category of consumer-financial complaints to state attorneys general. States have responded with progressively stricter disclosure laws: California's SB-313 (passed 2018, expanded by AB-390 in 2024), New York's S6800-A, similar laws in Vermont, North Dakota, and others. The pattern across all of them: clear disclosure at sign-up, explicit renewal-date disclosure on every charge, easy cancellation method (no phone-tree-only cancellation, no requirement to talk to a retention agent), and timely refund of charges made without proper disclosure.

Subscription receipts that bake these disclosures into every charge stay ahead of the regulatory curve. The cost is nominal (a few extra lines on each receipt) and the savings are substantial: lower chargeback rates, fewer state attorney-general inquiries, and higher trust signals to subscribers who appreciate transparency. Vague subscription receipts produce all three problems at scale.

See also membership receipt for facility / organization memberships or recurring invoices guide for the invoice side of recurring billing.